about NRC Roofing & Restoration

About NRC Roofing & Restoration

“At NRC, we pride ourselves on a 100% client satisfaction rate. Our roofing job isn’t complete until you’re thrilled with the way your property looks.”

Who We Are

NRC was launched in 2010 when founder and CEO Michael Flores, already an experienced roofer and general contractor, wanted to build a construction company that took care of client’s homes with the same care and attention to detail that they would give to their own property.

“I wanted to create a roofing company and a team that homeowners could count on and completely trust.”

And nearly a decade later, NRC Roofing & Restoration has done exactly that.

Already experienced with roof repair and restoration work for insurance cases, Michael’s initial dream has come true for his team – and the home and business owners that have worked with NRC.

Launched out of Michael’s Chicago apartment with just two employees, NRC is a true home-grown business.

Today, NRC has offices throughout the Chicagoland and Indiana area.

NRC has 100 employees and contractors working under the trusted NRC umbrella, a team that has generated over $100 million in revenue and restored over 7,500 properties to their original state or better along with numerous other projects over the past 10 years.

Roofing School of Illinois

Michael also started Roofing School of Illinois, a comprehensive trade school that is responsible for educating over 900 roofing contractors.

“I believe in paying it forward and sharing what I’ve learned along the way.” -Michael Flores

With a 97% pass-through rate, Roofing School of Illinois students become licensed roofers trained by elite instructors, and become part of the exclusive NRC network of roofing professionals.

What’s more, due to his experience working with insurance companies on behalf of his clients, Michael learned that dealing with insurance claims and getting a fair and fast payout was a major pain point for his clientele.

Always solution and customer-service oriented, Michael partnered with a public adjustment firm, Neighborhood Adjusters, in order to create a one stop shop for roof repair or replacement and insurance claim management.

Our Mission

We continuously strive to exceed our clients’ expectations, provide amazing value that more than satisfies our customers’ needs, and achieve the highest possible standards of quality.

“We’re not satisfied until our clients are satisfied.”

NRC’s Core Values

Commitment
Teamwork
Respect
Integrity
Professionalism

How We Work

Our Process: A Step by Step Guide

  1. Prepare for Construction NRC’s roofing professionals start by inspecting the roof, clearing the area, and prepping the roof for repair or replacement.
  2. Prepare for Delivery Materials are delivered and inspected for quality.
  3. Construction Your roof is repaired, restored, or replaced.
  4. Clean-Up The roof and the areas around it are cleared and cleaned to perfection.
  5. Satisfaction NRC’s job isn’t complete until you are thrilled with your new roof.

But the dedicated customer service and commitment to your satisfaction doesn’t stop there.

NRC has developed a connection with a public adjustment firm to ensure that not only do our clients have their roofs repaired or restored to their original state or better, we can work with a public adjuster and your insurance company to ensure that you get the maximum value for your claim and your new roof comes at a minimal out-of-pocket cost.

Expertise & Capabilities

We are committed to integrity, excellence, and high-quality workmanship, and pride ourselves on delivering first class customer service from the initial estimate to the final insurance claim.

Our capabilities and services include:

  • Expert Roofing Contractors Our network of licensed roofing professionals have the knowledge and expertise to handle all your roofing concerns.
  • Roof Repair From storm damage to natural wear and tear, we have you covered.
  • Roof Replacement If you need an entirely new roof, we’ll design and build a roof that will look gorgeous and add value to your home.
  • Commercial Roofing We’re familiar with a variety of common commercial roofing surfaces, so your commercial property or business is in good hands with NRC.
  • Residential Roofing Restoring your home to a state that’s even better than the original is one of our specialties.
  • Roof Inspections It all starts with a complete understanding of the issues with your roof.
  • Emergency Roof Repair We’re standing by and ready to handle any disaster or problems with your roof.

Partners

Neighborhood Adjusters

We’ve partnered with Neighborhood Adjusters to help manage your insurance claim process and to help you get the fast, fair insurance settlement you deserve.

“Having your roof repaired or replaced is stressful and complicated enough without worrying about your insurance coverage. That’s why we partnered with a public adjustment firm – Neighborhood Adjusters. At NRC, our goal is to make your roof restoration as painless as possible so you can get your life back.”

After a disaster that damages your property, you want your roof and property repaired or restored as quickly and painlessly as possible.

NRC helps you from the initial inspection and works with Neighborhood Adjusters help assist you with your insurance claim and payout.

What We Can Do for You

From inspecting your roof and giving the right kind of estimates to working with Neighborhood Adjusters and your insurance provider to helping to design and build your ultimate dream home, NRC has perfected the art of putting an amazing roof over your family’s heads.

We hope to hear from you soon!

In the meantime, check out what our clients have to say about us.