Our roof sustained damages in an overnight hail and windstorm. The next morning, we had shingles of our roof in our driveway and knew it had to be looked at right away. We were hesitant to deal with the insurance and we were recommended NRC. Our insurance took more than a year to approve our claim and initially denied the claim. Marcos Molina, our adjuster, was a fierce and steadfast advocate in working on our behalf with the insurance company and he kept us informed about the process in a way that was transparent and timely. Marcos was able to get another re-inspection scheduled and his knowledge and expertise was conducive in proving our loss and damages and ultimately getting the claim approved. We couldn’t have been more excited and breathe a sigh of relief. Marcos and NRC has made the entire process stress-free!
Also have to mention that once all approved, Cynthia was really nice and helpful in going through the paperwork and thoroughly explaining the estimate and repairs to be done and Johnny working diligently with our town village to get the permits pulled for the repairs. All around- great, responsive and proactive folks!
NRC gets our utmost recommendation!